Talk to a licensed provider in minutes. $0 to you, always. No referral needed.
Wellness Credits
Check In & Earn
Upload proof of healthy activity — gym visits, meal plans, screenings — and earn wellness credits that work for you.
Coverage ID
Jane Doe
ONA-00142 · Group EMP-2025
$0Copay
$0Deduct.
$0OOP
Your $0 coverage — keep it by following this order.
For life-threatening emergencies, call 911 immediately. Your coverage applies regardless of how care begins in a true emergency — always.
1
Start with TelehealthCold, flu, infection, rash, refill, mental health — start here. A licensed provider is available 24/7 at $0. Most issues get fully handled in one visit.
Always first
2
Can’t use Telehealth? Go to Urgent Care.If your situation needs to be seen in person but isn’t life-threatening, go to an in-network Urgent Care. Show your RadCard. Still $0.
If needed
!
True emergency? Go to the ED or call 911. Now.If the situation cannot wait, is life-threatening, or cannot wait until morning — go directly to the Emergency Department or call 911. Do not wait. Your $0 coverage applies.
Emergency only
💡 When in doubt, start with Telehealth. They’ll tell you exactly where to go if they can’t handle it — and your $0 stays intact the whole way.
Mental health & support
Available now · $0 always
Talk to someone today.
Mental health care is part of your Ona coverage — no extra steps, no cost. Connect with a licensed mental health provider through Telehealth right now. You don’t need a reason. You just need to reach out.
